Shipping policy
hipping Policy
Thank you for shopping with Zeyron Studio.
Every order is carefully produced and inspected before it leaves our facility. Below you'll find everything you need to know about our shipping process.
Shipping Rates
We offer simple worldwide shipping rates:
- FREE Standard Shipping on all orders over $99.99 USD
- Standard Shipping: $10.00 USD for orders below $99.99 USD
Shipping costs are automatically calculated during checkout.
Production Time
Because most of our products are custom-made, production begins after your order has been successfully placed.
Estimated production time:
2–5 business days
Production times may be slightly longer during holidays or periods of high order volume.
Estimated Delivery Times
After production, estimated shipping times are:
- United States: 3–7 business days
- Canada: 5–10 business days
- Europe: 4–10 business days
- United Kingdom: 4–8 business days
- Australia & New Zealand: 6–12 business days
- Rest of the World: 7–15 business days
Delivery estimates are provided as guidelines and are not guaranteed.
Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number.
Tracking information may take up to 24 hours to become active after shipment.
Customs & Import Duties
International orders may be subject to customs duties, import taxes, or local fees imposed by the destination country.
These charges are the responsibility of the customer.
Zeyron Studio has no control over customs policies or additional import charges.
Incorrect Shipping Information
Please ensure your shipping address is accurate before completing your order.
Zeyron Studio is not responsible for delays, lost packages, or additional shipping costs caused by incorrect or incomplete shipping information provided by the customer.
Lost or Delayed Packages
If your package appears to be delayed or lost, please contact us as soon as possible.
We will gladly assist you in working with the shipping carrier to locate your shipment.
Please note that once a package has been transferred to the shipping carrier, delivery times are outside of our direct control.
Damaged Packages
If your order arrives damaged, please contact us within 7 days of delivery.
Include:
- Your order number
- Photos of the damaged product
- Photos of the shipping packaging
- A brief description of the issue
Our team will review your claim and arrange a replacement when appropriate.
Delivery Responsibility
Delivery is considered complete once the shipment has been marked as delivered by the shipping carrier.
If you believe your package has been delivered incorrectly, please contact both the shipping carrier and our support team as soon as possible.
Contact Us
If you have any questions regarding shipping, please contact us.
Bilgiç Label, Advertising & Printing Services Ltd.
Ali Hikmet Paşa Mahallesi, Demir Caddesi No: 2/A
Karesi, Balıkesir 10020
Türkiye